Communication Strategies

For the better part of every day, we are communicating to and with others.  Whether it's the speech you deliver in the boardroom, the level of attention you give your spouse when they are talking to you, or the look you give to the cat, it all means something.  This workshop will help participants understand the different methods of communication and how to make the most of each of them.

Workshop Objectives:

• Understand what communication is
• Identify methods of communication
• Identify barriers to communication and how to overcome them
• Develop non-verbal and paraverbal communication skills
• Use the STAR method
• Listen actively and effectively
• Ask good questions
• Use appreciative inquiry as a communication tool
• Adeptly converse and network with others
• Identify and mitigate precipitating factors
• Establish common ground with others
• Use "I" messages

Location: Fostoria Learning Center

Date: June 18

Time: 8:30 am - Noon

Cost: $129 per person

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Refund/Cancellation Policy: A 24 hour notice must be given for a withdraw to receive a refund. No refunds are issued for no-shows

Organizational SKills

Developing good Organizational Skill is an investment that will provide benefits for years. To be successful means to be organized. These skills will filter through all aspects of your participants professional and personal lives. Throughout this workshop your participants will be given the tools necessary in developing better Organizational Skills.

Workshop Objectives:

• Examine current habits and routines that are not organized
• Learn to prioritize your time schedule and daily tasks
• Determine ways of storing information and supplies
• Learn to organize personal and work space
• Learn to resist procrastination
• Make plans to stay organized in the future

Location: Fostoria Learning Center

Date: June 25

Time: 8:30 am - Noon

Cost: $129 per person

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Refund/Cancellation Policy: A 24 hour notice must be given for a withdraw to receive a refund. No refunds are issued for no-shows

Goal Setting & Getting Things Done

Goal Setting is one of the most basic and essential skills to develop. What makes a good goal? We touch on goal characteristics, time management, making a to do list, and what to do when setbacks occur. This workshop will provide the knowledge and skills for your participants to complete more tasks and get things done.

Our Goal Setting and Getting Things Done workshop will cover strategies to help your participants overcome procrastination. These skills will translate into increased satisfaction in their professional and personal lives. Your participants will learn about the goal setting characteristics of successful people and how they too can become happier and more productive individuals.

Workshop Objectives:

• Overcome procrastination
• Manage time effectively
• Accomplish important tasks
• Self-motivate
• Create SMART goals

Location: Fostoria Learning Center

Date: July 16

Time: 8:30 am - Noon

Cost: $129 per person, individual course ( $100 per course FEDC/Chamber Member Discount)

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Refund/Cancellation Policy: You can withdraw from any class up to 3 days before its start.

No refunds are issued for no-shows

Meeting Management

This workshop is designed to give your participants the basic tools you need to initiate and manage their meetings. They will learn planning and leading techniques that will give then the confidence to run a meeting that will engage the attendees and leave a positive and lasting impression. Through this workshop your participants will learn the needed skills in planning and implementing a successful meeting.
Workshop Objectives:

• Planning and Preparing
• Identifying the Participants
• How to choose the time and place
• How to create the agenda
• How to set up the meeting space
• How to incorporate your electronic options
• Meeting Roles and Responsibilities
• Use an agenda
• Chairing a Meeting
• How to deal with disruptions
• How to professionally deal with personality conflicts
• How to take minutes
• How to make the most of your meeting using games, activities and prizes

Location: Fostoria Learning Center

Date: July 23

Time: 8:30 am - Noon

Cost: $129 per person

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Refund/Cancellation Policy: A 24 hour notice must be given for a withdraw to receive a refund. No refunds are issued for no-shows

Leadership development for women

Women’s leadership has consistently proven to be a powerful force for positive change in the world, with female leaders sharing unique skills, strengths, and perspectives that are essential for creating a more equitable society. Despite the advancements of female leadership over the years, women continue to face numerous challenges in leadership positions, including gender stereotypes, bias, and underrepresentation. Understanding the importance of women’s leadership is not only a matter of justice and equality, but also a critical step towards creating a better, more inclusive world for everyone. Today, women are stepping up and make their voices heard, while breaking down barriers and shattering glass ceilings along the way.

Workshop Objectives:

• • Understand the value of women’s leadership
  • Identify common gender-based barriers
  • Recognize the presence of bias against women in leadership positions
  • Explore strategies and tools to gain confidence to lead
  • Navigate common leadership challenges
  • Identify the power of leadership networking
  • Determine ways to establish a strong leadership style
  • Identify ways to empower and inspire others, using resources and support
  • Apply the principles of effective leadership to create organizational change

Location: Fostoria Learning Center

Date: August 6

Time: 8:30 am - Noon

Cost: $129 per person

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Refund/Cancellation Policy: A 24 hour notice must be given for a withdraw to receive a refund. No refunds are issued for no-shows

Supervising Others

Supervising can be a tough job. Between managing your own time and projects, helping your team members solve their problems and complete tasks, and helping other supervisors, your day can fill up before you know it.  This workshop will help supervisors become more efficient.  They will also become more proficient with delegating, managing time, setting goals and expectations (for themselves and others), providing feedback, resolving conflict, and administering discipline.

Workshop Objectives:

• Define requirement for particular tasks
• Set expectations for your staff
• set SMART goals for yourself
• Assign work and delegate appropriately
• Provide effective, appropriate feedback to your staff
• Manage your time more efficiently
• Help your team resolve conflicts
• Understand how to manage effectively in particular situations
• Understand what a new supervisor needs to do to get started on the right path

Location: Fostoria Learning Center

Date: August 13

Time: 8:30 am - Noon

Cost: $129 per person

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Refund/Cancellation Policy: A 24 hour notice must be given for a withdraw to receive a refund. No refunds are issued for no-shows

Conducting Annual Employee Reviews

An annual review can help you keep your employees happy, engaged, and focused.  It is human nature to want to succeed.  Giving your employees feedback on their positive and negative attributes is part of the pathway to success.  A poorly designed annual review can have the reverse effect.

With our Conducting Annual Employee Reviews workshop, your participants will discover how to conduct a well-designed employee review. By determining the categories for an annual review and understanding how it affects employee compensation, an overall increase in performance should be seen throughout your organization.

Workshop Objectives:

• Understand the process of conducting an annual review.
• Determine the categories for an annual review.
• Know the mistakes managers make during an annual review.
• Understand the concept of pay for performance.
• Know how to tie employee compensation to firm-wide returns.
• Know the value of employee communication.
• Gauge employees’ happiness.

Location: Fostoria Learning Center

Date:TBD

Time: 8:30 am - Noon

Cost: $129 per person, individual course ( $100 per course FEDC/Chamber Member Discount)

Full Series Discount Price: (must be same registered participant) $599.00 / $499.00 FEDC/Chamber Member Discount

REGISTER

Refund/Cancellation Policy: You can withdraw from any class up to 3 days before its start.

No refunds are issued for no-shows

Millennial Onboarding

Onboarding new employees is a secure investment that will assist newly hired employees in developing their skills, knowledge, and value within your company. It will help match the technically skilled Millennial workforce with new and emerging needs of your company, offering a competitive advantage.

Millennial Onboarding is a specialized type of employee onboarding. With Millennials, we are seeing a need to tweak the onboarding process to better suit the needs of the company and new hires. It will increase productivity and produce a happier and more skilled workforce. The new hire phase is a critical time for the employee and the company; having a structured procedure will make this time run smoother and produce a greater chance of success.

Workshop Objectives:

• Define onboarding
• Discuss the characteristics of Millennials
• Create an onboarding process for Millennials
• Develop action plans for working with Millennials
• Learn from introspection

Location: Fostoria Learning Center

Date: TBD

Time: 8:30 am - Noon

Cost: $129 per person, individual course ( $100 per course FEDC/Chamber Member Discount)

Full Series Discount Price: (must be same registered participant) $599.00 / $499.00 FEDC/Chamber Member Discount

REGISTER

Refund/Cancellation Policy: You can withdraw from any class up to 24 hours before its start.

No refunds are issued for no-shows

Conflict Resolution

Acquire the tools needed to recognize conflict and deal with it quickly and effectively. By understanding the signs of conflict and getting to the root cause, managers can eliminate the issues and minimize the impact. Facing conflicts head-on, allows managers to demonstrate a commitment to individual performance and growth.

Location: Fostoria Learning Center

Date: TBD

Time: 8:30 am - Noon

Cost: $129 per person, individual course ( $100 per course FEDC/Chamber Member Discount)

Full Series Discount Price: (must be same registered participant) $599.00 / $499.00 FEDC/Chamber Member Discount

REGISTER

Refund/Cancellation Policy: You can withdraw from any class up to 3 days before its start.

No refunds are issued for no-shows

Accountability in the Workplace

Accountability helps to ensure that every employee will take responsibility for their performance and behaviors, and continue to manage this responsibility. When we implement goals and communicate with one another, we can achieve powerful results. Building an accountable workplace requires strong teamwork and collaboration. Every team member must have a strong understanding of the values of the company and recognize the importance of their dedication, in order to attain success.

This course will provide you with informative tools and practical strategies that can be used to help empower the team to work towards achieving the benefits of accountability. Accountable employees will fuel performance and productivity, and generate an enhanced workplace.

Workshop Objectives:

• Define accountability and personal accountability
• Differentiate between ownership and accountability
• Use feedback as a tool to enhance performance
• Understand the barriers of workplace accountability
• Focus on building accountability leadership
• Effectively set SMART goals
• Identify the components of the cycle of accountability
• Work towards achieving the benefits of accountability

Location: Fostoria Learning Center

Date: TBD

Time: 8:30 am - Noon

Cost: $129 per person

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Refund/Cancellation Policy: A 24 hour notice must be given for a withdraw to receive a refund. No refunds are issued for no-shows

Developing New Managers

Management must be effective for the success of any business. Unfortunately, it is all too easy to overlook the training and development of new managers. When you provide your managers and employees with the skills and tools they need, you will greatly boost morale and strengthen your organization.
With our Developing New Managers workshop, your participants will understand the value of investing in employees and developing management. By focusing on development opportunities, your participants will establish a culture that retains top talent and improves succession planning.

Workshop Objectives:
• Discuss strategies for developing new managers
• Understand the importance of defining a clear management track
• Determine core roles and competencies for managers
• Understand the importance of continuous development for managers
• Apply the principles of manager development to your own organization

Location: Fostoria Learning Center

Date: TBD

Time: 8:30 am - Noon

Cost: $129 per person, individual course ( $100 per course FEDC/Chamber Member Discount)

Full Series Discount Price: (must be same registered participant) $599.00 / $499.00 FEDC/Chamber Member Discount

REGISTER

Refund/Cancellation Policy: A 24 hour notice must be given for a withdraw to receive a refund. No refunds are issued for no-shows

Change Management

Change is a constant. All around us, technologies, processes, people, ideas, and methods change, affecting the way we perform daily tasks and live our lives. Having a smooth transition when change occurs is important in any situation and your participants will gain some valuable skills through this workshop.

The Change Management workshop will give any leader the tools to implement change more smoothly and to have those changes more easily accepted. This workshop will also offer participants a clearer understanding of how change is implemented, as well as some tools for managing their reactions to change.

Workshop Objectives:

• List the steps necessary for preparing a change strategy and building support for the change
• Describe the WIFM – the individual motivators for change
• Use needed components to develop a change management and communications plans, and to list implementation strategies
• Employ strategies for gathering data, addressing concerns and issues, evaluating options and adapting a change direction
• Utilize methods for leading change project status meetings, celebrating a successful change implementation, and sharing the results and benefits
• Describe the four states of Appreciative Inquiry, its purposes, and sample uses in case studies
• Use strategies for aligning people with a change, appealing to emotions and facts
• Describe the importance of resiliency and flexibility in the context of change.

Location: Fostoria Learning Center

Date: TBD

Time: 8:30 am - Noon

Cost: $129 per person

REGISTER

Refund/Cancellation Policy: A 24 hour notice must be given for a withdraw to receive a refund. No refunds are issued for no-shows

Train the Trainer

Whether you are preparing to be a professional trainer, or you are someone who does a bit of training as a part of their job, you'll want to be prepared for the training that you do. Your participants will begin the process of becoming trainers themselves, and understand that training is a process where skills, knowledge, and attitudes are applied. The Train-The-Trainer workshop will offer various types of trainer's tools to create and deliver engaging, compelling workshops that will encourage trainees to come back for more. Skills such as facilitating, creating a needs analyses, understanding participant’s needs, and managing tough topics, will give your trainees what they need to become a trainer themselves.

Workshop Objectives:
• Define training, facilitating, and presenting
• Understand how to identify participants’ training needs
• Create a lesson plan that incorporates the range of learning preferences
• Create an active, engaging learning environment
• Develop visual aids and supporting materials
• Manage difficult participants and tough topics

Location: Fostoria Learning Center

Date: TBD

Time: 8:30 am - Noon

Cost: $129 per person

REGISTER

Refund/Cancellation Policy: A 24 hour notice must be given for a withdraw to receive a refund. No refunds are issued for no-shows

Other leadership and supervisory courses are available upon request with a minimum of 5 enrollees.

Courses available:

Accountability in the Workplace

Budgets & Financial Reports

Change Management

Communication Strategies

Conducting Annual Employee Reviews

Conflict Resolution

Creative Problem Solving

Critical Thinking

Customer Service

Developing New Managers

Employee Recruitment

Generation Gaps

Goal Setting & Getting Things Done

Handling Difficult Customers

Leadership & Influence

Leadership Development for Women

Meeting Management

Millennial Onboarding

Negotiation Skills

Organizational Skills

Supervising Others

Supply Chain Management

Teamwork & Team Building

Train the Trainer