Each generation brings its own experience, approach, and perspectives to the workplace. While this can create a dynamic and exciting environment, it can also contribute to frustration and misconceptions. Understanding different generations, along with what motivates them, is key to bringing groups together.

Participants will gain a greater understanding of:

• Definitions of differences between the baby boomer, X, and Y generations
• Conflict management techniques
• How to find common ground
• How generation gaps can be good for business